{"id":2136,"date":"2009-05-05T21:26:38","date_gmt":"2009-05-05T21:26:38","guid":{"rendered":"https:\/\/www.onlinefocus.org\/?p=2136"},"modified":"2009-05-05T21:26:38","modified_gmt":"2009-05-05T21:26:38","slug":"back-to-square-one","status":"publish","type":"post","link":"https:\/\/www.onlinefocus.org\/back-to-square-one\/","title":{"rendered":"Back To Square One"},"content":{"rendered":"<p>Sometimes it isn&#8217;t easy to find the right person at the County Council.<\/p>\n<p>A friend of Onlinefocus phoned us today to say that he had tried to report a problem near where he lives.<\/p>\n<p>He first spoke to a council officer we shall call Officer M, who said that he didn&#8217;t deal with this and referred him to Officer L<\/p>\n<p>Officer L asked him to phone Officer C.<\/p>\n<p>Officer C asked him to phone Officer A.<\/p>\n<p>Officer A said that although she was the right type of officer, she didn&#8217;t deal with Rayleigh.<\/p>\n<p>She asked him to phone&#8230;.. Officer M.<\/p>\n<p>All four council officers were sympathetic and trying to help&#8230; but there seems to be something wrong with the system somewhere!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes it isn&#8217;t easy to find the right person at the County Council. A friend of Onlinefocus phoned us today to say that he had tried to report a problem near where he lives. He first spoke to a council officer we shall call Officer M, who said that he didn&#8217;t deal with this and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[12],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Back To Square One - onlineFOCUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.onlinefocus.org\/back-to-square-one\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Back To Square One - onlineFOCUS\" \/>\n<meta property=\"og:description\" content=\"Sometimes it isn&#8217;t easy to find the right person at the County Council. 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