Today was not a good day for the new recycling scheme. The recycling hotline apparently had so many calls it was almost in meltdown!
For our part, we received quite a few messages from Rayleigh residents in roads like Brooklyn Drive, Teignmouth Drive and Torquay Close.
Their old collection day was Thursday, and they had not received the information pack telling them their new day was Monday. So when the dustmen arrived this morning there weren’t many bins to collect…… 🙁
We understand that the council is trying to arrange an extra collection on Thursday this week, to help these people – but that’s not confirmed yet.
What’s worse is that one resident in Brooklyn Drive emailed to say that he had finally received his information pack this afternoon – and in big letters it said that his day was still Thursday. He had tried to phone the hotline but couldn’t get through.
We really hope that recycling is going to succeed and that these are only teething problems. But we have to say – if this had happened at the end of April the ruling party on the council could have lost a few seats!