From the BBC website:
London Southend Airport has been named as the UK’s best in a passenger survey.
The Essex airport achieved a customer satisfaction score of 84% in the survey of more than 11,000 people by consumer magazine Which?
Customers praised speedy check-in and arrivals at the airport, which was acquired by Stobart Group in 2008.
Smaller airports out-performed larger hubs in the online poll. London Luton came bottom with a customer score of 43%.