…but not at Rochford District Council.
Despite nearly a year of raising the issue of the poor phone system at Rochford District Council it appears there could be a voice at the end of the phone line this week.
RDC’s new phone system is due to go live this week as they move into the 21st century with a VOIP system which should mean that the phones should get answered.
Have you struggled to get in contact with the Council? Let us know in the comments below as we will continue to monitor the situation as the Council looks to move more services online.